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Copyright (c) 1998-2009,
ScholarWare. All rights reserved. ScholarWare, TopScore Pro, and
PaceSetter are registered trademarks or trademarks of ScholarWare. All
other trademarks are property of their respective owners.
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ScholarWare Support Utilities
This page contains support utilities that a Technical Support Engineer may ask
you to use to help analyze problems with your computer and the TopScore Pro
installation.
Your Technical Support Engineer will instruct you which program to run.
If your purchase date is before May 16, 2010:
1. Installation Analyzer (Click Here)
This program creates an Analyzerlog.txt file on your desktop and should be
attached to an email and sent to support@scholarware.com
2. System Check (Click Here)
This program creates a log file "fp_check.log" on your desktop and
should be attached to an email and sent to support@scholarware.com
If your purchase date is ON OR AFTER May 16, 2010:
1. Diagnostic Log
(Click Here)
This program creates a log file "Diagnostic.log" in your My Documents
folder and should be attached to an email and sent to support@scholarware.com
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